Job Description
Job Title:  Onsite Support
Req Id:  84524
City:  Warsaw
State/Province:  Warsaw
Posting Start Date:  8/6/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Location: Warsaw, Poland
Employment Type: Permanent 
Work Mode: Onsite (with occasional remote support flexibility)

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  • Provide Level 1 and Level 2 support for hardware and software issues.
  • Install, configure, and maintain desktops, laptops, and mobile devices.
  • Troubleshoot network connectivity and peripheral device issues.
  • Support remote access and VPN configurations.
  • Maintain asset inventory and documentation.
  • Collaborate with offshore teams for escalations and incident resolution.
  • Participate in on-call rotations and provide out-of-hours support as needed 
  • Ensure compliance with security protocols and client-specific policies.

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Required Skills

  • 2–5 years of experience in IT support or desktop engineering.
  • Proficiency in Windows OS, Active Directory, and basic networking.
  • Familiarity with ticketing systems (e.g., ServiceNow).
  • Strong communication skills in English and Polish.
  • Experience with remote support tools and endpoint management.
  • Knowledge of ITIL practices is a plus.

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What we offer:

  • Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
  • Premium insurance for medical services for employee and family members- Luxmed
  • Life & Disability Insurance for employees and family members- Generali
  • Profitable Voluntary Pension Fund
  • Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
  • Integration and cultural events for employees
  • Reward and recognition program for high performers
  • Employee Referral bonuses
  • Relocation assistance - Accommodation, travel and other expenses covered
  • Friendly and chill atmosphere and company culture

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Equal Opportunity Employer:
Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.
Mandatory Skills: Desktop Support .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.