Job Description
Job Title:  Project Manager L1
Req Id:  106378
City:  Warwick
State/Province:  Warwickshire
Posting Start Date:  10/28/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

About the Role:

 

 

We are looking for a Technical Project Manager (TPM) with hands-on experience managing ServiceNow projects across multiple modules such as ITSM, ITOM, HRSD, SecOps, or custom app development. The ideal candidate will combine project management discipline with a solid understanding of ServiceNow’s architecture, data model, and delivery methodology.Responsible for ensuring successful delivery of projects within scope, time, and budget while maintaining platform integrity and stakeholder satisfaction.

 

Responsibilities

 

  • Lead end-to-end project execution for ServiceNow implementations, enhancements, and platform upgrades.
  • Collaborate with business and technical stakeholders to define project goals, deliverables, timelines, and dependencies.
  • Create and manage project plans, schedules, budgets, and risk mitigation strategies.
  • Coordinate with developers, architects, business analysts, and QA teams to ensure timely and high-quality delivery.
  • Serve as the main point of contact between IT, business teams, and third-party ServiceNow partners or vendors.
  • Manage Agile or hybrid project delivery, using tools like JIRA, Azure DevOps, or ServiceNow Agile.
  • Drive regular status meetings, provide executive updates, and ensure documentation and reporting are current.
  • Monitor project KPIs, including scope, timeline, budget, quality, and stakeholder satisfaction.
  • Ensure alignment with platform governance, architecture standards, and CSDM or CMDB frameworks.
  • Provide consultancy and guidance to other ServiceNow engagements within the allocated customer.
 

 

Required Skills & Qualifications

 

  • Strong understanding of ServiceNow platform capabilities, including workflows, CMDB, integration, and module configurations.
  • Familiarity with ITIL and CSDM frameworks.
  • Experience delivering projects in an Agile, Scrum, or hybrid methodology.
  • Ability to manage multiple concurrent projects and priorities in a fast-paced environment.
 

 

Preferred Certifications

 

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Implementation Specialist (any module)
  • PMP or PRINCE2 Certification
  • ITIL v3/v4 Foundation
  • Agile Scrum Master or SAFe Agilist

 
Mandatory Skills: ServiceNow - SaaS .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.