Job Description
Job Title:  Solution Architect L1
City:  Warwick
State/Province:  Warwickshire
Posting Start Date:  12/10/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

About the Role:

 

play a pivotal role in designing and delivering innovative architectural solutions that align with business goals and technology strategies. This position requires a deep understanding of scalable, reliable, and manageable enterprise systems, with the opportunity to influence major change initiatives and new deals within the Technology Services sector. 

 

Primary Responsibilities include:

 

  • Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.
  • Create technical architecture, design and user guide documentation
  • Gather requirements, design, develop, and maintain application integration with any third-party applications
  • Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
  • Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
  • Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.
  • Design, develop, and maintain custom code for all ServiceNow modules
  • Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
  • Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications
  • Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
  • Experience with Agile/SCRUM project management methodologies
  • Experience with AJAX, Jelly, or PERL scripting
  • Strong process management & project management skills
  • Experience in BCM module
  • Experience in TPRM module

 

Preferred Requirements:

 

  • ServiceNow System Administrator Certification
  • ServiceNow Implementation Specialist Certification
  • Experience working with ServiceNow domains


 
Mandatory Skills: ServiceNow - SaaS .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.