Job Description
Job Title:  Tools Consultant - L1
Req Id:  93404
City:  Warwick
State/Province:  Warwickshire
Posting Start Date:  10/6/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

MC / Truesight Monitoring SME skill for Onsite(UK) role with SC Eligibility, please help with profiles
Rate: 500 GBP PD Location : Warwick/Wokingham, Please refer to the other section for Profile format
JD Below:
Implementing, configuring, and administering BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM), which includes the migration from TSOM to BHOM. Responsibilities include troubleshooting issues, integrating systems, automating tasks with scripting, generating performance reports, and ensuring compliance with ITIL best practices. Candidates need extensive experience with these BMC tools, strong problem-solving skills, and familiarity with ITIL processes and BMC PATROL agents. 
Key Responsibilities
Implementation and Configuration:
Install, configure, and customize BMC TSOM and BHOM applications and components. 
Administration and Maintenance:
Manage and maintain TSOM and BHOM within complex, distributed environments. 
Troubleshooting:
Diagnose and resolve issues with applications, integrations, and customizations in both TSOM and BHOM. 

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Migration:
Manage the migration process from TSOM to BHOM, including data and policy migration and the migration of PATROL agents. 
Integration:
Integrate BMC products with each other and with third-party applications like ServiceNow /Cadalys / REmedy to create incident tickets. 
Performance Monitoring:
Monitor system performance, conduct health checks, and generate performance reports. 
Proactive Management:
Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents.

Profile Exploration
     Skill Match
     Years of Experience Match
     Active SC or Prev SC Held Confirmation/SC Eligibility
     Location Match ( Wok / Wrk) proximity
     Ready for Joining at the earliest
     Obtain resume with Photo
     Willing to travel 2-3 days
      
Profile Fielding     
     Share Resume with Profile pic
     Collect SC Details ( if active or if prev. held or Eligible)
     Collect Education details
Documentation:
Develop and maintain documentation for system configurations and procedures. 
Collaboration:
Work with cross-functional teams to enhance monitoring capabilities and facilitate knowledge transfer.
 

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Deliver

No.  Performance Parameter    Measure
1.   Tool Development and deployment Quality of solution
Timely development and within budget
Timely deployment of tool
Error free deployment

 

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Mandatory Skills: BMC Helix Operations Management AIOPS .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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