Job Description
Job Title:  BUSINESS ANALYST L5
City:  Waterloo
State/Province:  Ontario
Posting Start Date:  3/3/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Business Analyst

BA Lead – CMS is responsible for leading business analysis activities for Crew Management Systems and related aviation operational modules. This role ensures accurate requirements gathering, process optimization, and acts as the primary liaison between business stakeholders and technology teams.

Key Responsibilities

  • Requirements Gathering & Analysis
    • Conduct workshops and interviews to capture business needs for CMS and crew scheduling workflows.
    • Perform gap analysis and identify process improvement opportunities.
  • Documentation
    • Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with Agile practices.
    • Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA).
  • Stakeholder Management
    • Collaborate with product owners, architects, and delivery teams for scope clarity.
    • Manage change requests and perform impact analysis.
  • Quality Assurance
    • Support UAT planning and execution; validate deliverables against requirements.
  • Leadership
    • Mentor junior BAs and enforce documentation standards across CMS modules.

Ensure consistency in analysis practices across aviation workflows

Core BA Skills

  • Strong experience in requirements elicitation, gap analysis, and business process modeling.
  • Expertise in BRD/FSD creation, user stories, and acceptance criteria.
  • Proficiency in tools like Jira, Confluence, MS Visio, and Azure DevOps.

Domain Knowledge

  • Deep understanding of Crew Management Systems (CMS) and aviation operations.
  • Familiarity with regulatory compliance (FAA/EASA) and airline industry standards.
Mandatory Skills: Business Analysis .

 

Experience: 8-10 Years .

 

The expected compensation for this role ranges from CAD 100000 to CAD 150000 .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

 

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

 
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