Job Description
Job Title:  Technical Product Manager
Req Id:  87750
City:  Westlake
State/Province:  Texas
Posting Start Date:  8/12/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Title: Technical Product Manager

Duration: Full Time

Location: United States

 

  • Candidate Must have either implemented / Architected / Managed a large CIAM Transformation Project
  • Should have worked on Auth0/ Okta or Ping / ForgeRock.

 

  • looking for an experienced Senior Technical Product Manager who loves retail and has a passion for delivering best-in-class experiences for consumers.
  • Drive the strategic vision for Consumer Identity as a globally scalable platform, developing today’s authentication space into a cohesive, consumer-focused value proposition. Build alignment across a wide group of stakeholders in support of your vision.
  • Build relationships with external partners and vendors to support our vision and roadmaps, including managing the selection of solutions via the RFP process.
  • Partner with Commercial, Product and Engineering teams in translating commercial goals and the platform vision into a well-sequenced, global roadmap:
    • Balance foundational needs and specific use cases.
    • Identify opportunities, partner to identify ROI, and prioritize and negotiate initiatives to develop a roadmap that delivers on the vision and strategy.
    • Ensure the roadmap includes technical health and scalability.
    • Ensure the roadmap accounts for and integrates dependencies across functions.
  • Technical Execution & Delivery
    • Work closely with engineering teams to design, implement, and optimize Identity APIs and authentication flows.
    • Ensure our Identity platform follows best practices for security, performance, compliance (GDPR, CCPA, PCI-DSS, SOC 2), and resilience.
    • Help define and influence the system design and domain model across consumer profile, loyalty, order management and third-party authentication provider as well as the Identity domain events.
    • Drive metrics-driven decision-making by defining KPIs around authentication success rates, fraud detection, and user friction points.
  • Build high-trust, mutually collaborative relationships to drive results:
    • Partner with all stakeholders to elicit business needs, outcomes, and value, and ensure the solution roadmap is aligned to those needs, as well as other product roadmaps.
    • Provide strategic advice on how to respond to stakeholders’ business challenges.
    • Partner within Technology to deliver the roadmap and achieve our projected value, including working with Security, Compliance, Fraud Prevention, and Engineering to align on secure-by-design authentication and authorization models. This individual will also need to coordinate closely with the LS&CO Privacy team for consumer privacy compliance.
    • Work with UX and customer experience teams to optimize login and sign-up experiences, reducing friction while maintaining security.
    • Collaborate with external vendors and third-party CIAM solutions to evaluate and integrate best-in-class identity capabilities.
    • Represent the team in reviews with partners and senior company leaders to align resources and prioritization to ensure minimal time to value.

͏

Do

1. Bridging the gap between project and support teams through techno-functional expertise

  • For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
  • Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
  • Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
  • Support the solutioning team from architectural design, coding, testing and implementation
  • Understand the functional design as well as technical design and architecture to be implemented on the ERP system
  • Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
  • Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
  • Write code as per the developmental standards to decide upon the  implementation methodology
  • Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
  • Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
  • Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
  • Support on-site manager with the necessary details wrt any change and off-site support

͏

2. Skill upgradation and competency building

  • Clear wipro exams and internal certifications from time to time to upgrade the skills
  • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
  • Write papers, articles, case studies and publish them on the intranet

͏

Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

͏
Mandatory Skills: OKTA - Identity and Access Management .

 

Experience: 8-10 Years .

 

Expected annual pay for this role ranges from $80,000 to $158,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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