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Job Title - PMO (Project Management Officer)

Experience Breakup

BPO preferred - Operations and Delivery, Process Improvements

Responsibilities

1. Establish and enforce PMO governance frameworks aligned with enterprise standards.
2. Act as a key liaison between clients and regional delivery teams, ensuring seamless communication, alignment, and collaboration across stakeholders
3. Ensure compliance with contractual obligations, internal controls, and regulatory standards.
4. Track change requests and manage scope variations.
5. Coordinate with global transition teams and client SMEs
6. Facilitate regular client interactions to gather requirements, track expectations, and ensure project objectives are clearly defined and met.
7. Proficiency in tracking project milestones, managing dashboards, preparing status reports, and ensuring adherence to PMO frameworks.
8. Drive transparency through structured reporting, status reviews, and proactive communication to ensure successful project delivery

Must have:
1. Strong ability to engage with clients and cross-functional regional teams, ensuring clear, professional, and effective communication in English, Japanese 
2.Strong understanding of contracts, SOW, MSA and its risk and implications & how to mitigate these risks and challenges. 
3.Ability to play an umpire role in an event of conflict between the supplier and customer
4. Requirements Gathering & Coordination: 
5.Ability to capture client requirements accurately, align them with delivery teams, and ensure timely execution
6. Analytical and financial acumen
7. Executive presence and presentation skills
8. Strong understanding of end-to-end finance processes and outsourcing delivery models - AP Preferred

Good to have

Exposure and experience in one or multiple AP tools

Language Proficiency Level

Japanese - Fluent in Japanese Read/Write/Speak
English - B2 

Job Description

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