Desktop Support Role
AIROLI
Operations
Experience : 2-4 Years
Job Code : 47507
Apply Now We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements or persons who offer jobs at Wipro, please do let us know by contacting us on helpdesk.recruitment@wipro.com
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements or persons who offer jobs at Wipro, please do let us know by contacting us on helpdesk.recruitment@wipro.com

Mandatory Skills:

Customer Focus, Customer Service, Verbal Communication, Problem Solving, Teamwork, People Management, Managing Processes

Job Description:

� Good Communication Skills � Expertise in hardware troubleshooting � OS Installation & configuration, troubleshooting � Configuring and Troubleshooting of MS OUTLOOK-To solve the technical problems. � Knowledge of Software Installation. � Experience in Printer Service, Installation, configuration. � Trouble shooting hardware, software & networking problems. � User group policies creation & modification � Monitoring of virus issues through MacAfee Endpoint Protection antivirus. � Password creation & resetting to end users through remote desktop � Resolving tickets with in the SLA which is raised from End User side. � Maintaining Assets through Asset Management Tools � Act as a senior resource for other System Engineers and for the team � Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.

Roles & Responsibilities:

� Good Communication Skills � Expertise in hardware troubleshooting � OS Installation & configuration, troubleshooting � Configuring and Troubleshooting of MS OUTLOOK-To solve the technical problems. � Knowledge of Software Installation. � Experience in Printer Service, Installation, configuration. � Trouble shooting hardware, software & networking problems. � User group policies creation & modification � Monitoring of virus issues through MacAfee Endpoint Protection antivirus. � Password creation & resetting to end users through remote desktop � Resolving tickets with in the SLA which is raised from End User side. � Maintaining Assets through Asset Management Tools � Act as a senior resource for other System Engineers and for the team � Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.

Apply Now We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements or persons who offer jobs at Wipro, please do let us know by contacting us on helpdesk.recruitment@wipro.com
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements or persons who offer jobs at Wipro, please do let us know by contacting us on helpdesk.recruitment@wipro.com